Love me again…

This used to be one of our favourite restaurants in town…

Bistecca & Bistro

– classy fine dining, great service and pleasant ambiance and above all, the very nice Italian delights that would never fail to keep us going back for more. Why, when the guys were here from Kuching in 2015 to pick the winners for the Sarawak Hornbill Tourism Award 2013/2014, I even took them here and yes, they were impressed even though it did not get to win in the end.

However, we do not go all that often anymore as my girl can no longer enjoy their pizzas and pasta dishes as they are not gluten-free. In the meantime, I have heard a lot of people moaning and groaning about the food that they had here but the last time we stopped by, as far as the food went, we felt it was still pretty good.

We were there again that day though not quite intentionally. We wanted to go for the tom yam hung ngang here but they were not open that day, Tuesday. Yes, the people were around but they were busy making their sio bee. It certainly looked like they were in great demand but unfortunately, they would not be available until 3.00 p.m. so I could not buy any home.

Well, since we were in the vicinity, the aforementioned being at the end of the road, a stone’s throw away, and I was not all that keen to try elsewhere, we decided to just go over and have our lunch there.

I had their lasagna (RM18.00)…

Bistecca & Bistro lasagna

…which was slightly overdone on one side, just a bit and quite negligible but generally, it was all right. Unfortunately, my girl, who is so into this kind of stuff, could not have any of it, not even a bit.

My missus had their char-grilled chicken chop with teriyaki sauce (RM16.00)…

Bistecca & Bistro teriyaki chicken chop

…and it was so very nicely done. We could taste the char-grilled fragrance and the slab of chicken was so very big. I did try a bit and yes, I wouldn’t mind ordering that myself should we happen to come back here again.

They have a much simpler menu now, no longer the magazine-like booklet that they had before with pages and pages, a lot of which were slashed right across diagonally with the words, “NOT AVAILABLE”, written across them. Indeed, I do think that this is a lot better – there is no necessity to have too many choices, just a few really nice picks would be good enough to get people coming back for more.

Unfortunately, our happiness was short-lived. My girl ordered their pork chop but after a while, the boy came back to inform us that they were out of the meat so all their pork dishes would not be available. Tsk! Tsk!

Knowing how much she loves salmon, I insisted that my girl had their “air-flown Norwegian” salmon (I do not know why it is shortened to NZ in the slip from their cash register)…

Bistecca & Bistro salmon 1

…and though it did take them a very very long time, it was very nicely done, grilled to perfection…

Bistecca & Bistro salmon 2

…and they were very generous with their potato salad and greens…

Bistecca & Bistro salad

…too.

No, it was not cheap (RM58.00)…

Bistecca & Bistro salmon 3

…but it is around half the price elsewhere, the very much cheaper farmed ones from Chile or wherever and I would think it was worth it considering the fact that my girl really enjoyed it a great deal. That was what mattered the most.

The last time we were here I was quite put off by the loud talking in the kitchen but it was all peace and quiet this time around, thank God for small mercies. The music was way too loud then but it was all right that day just that I was wishing they would play their collection of the very soothing Italian love songs or those beautiful ones like this one, for instance. A song or two from Westlife may be bearable but an hour of their greatest hits sure does not help one bit towards creating a conducive ambiance that can contribute greatly towards just the right kind of atmosphere for fine dining.

Iced water was on the house unlike some other places in town and the bill for what we had came up to RM97.50. I just asked them to keep the change even though I did not really think they were worth it as I felt that the waiting staff were in dire need of some rigorous proper training. I browsed through the reviews on their Facebook page and one gave them one star and grumbled that they were busy the whole time with their gadgets and indeed, they were – sitting at one of the tables, so very engrossed in whatever there was in their smartphones.

At some of my favourite places in town, they would be all smiles and very polite and so pleasant but no, do not expect any such thing from the ones here. Yes, they would come and take your orders and serve what came out of the kitchen promptly in stone cold silence, no “Enjoy your meal”, no stopping by to ask if everything was all right and everytime we were served something, I would say “thank you” but I might as well be saying that to the wall – it would be exactly the same, no response! I even had to get their attention to get them to come and remove the plates when we were done…unlike other places where they would do it on their own initiative but only after asking politely, “Shall I remove your plate, sir?” and expressing the hope that the food was to our liking.

When we were leaving, the one sitting there not far from the door did not even bat an eyelid and went on fidgeting with his appliance like we were invisible or something, not a word of thanks and no jumping to his feet to open the door for us and inviting us to come again.

BISTECCA & BISTRO (2.307630, 111.848188) is located off Jalan Sena – you drive into the area of shops directly opposite SMK Deshon and go straight to the end, make a u-turn and head back to where you come from – you will see it in the first block of shops on your left.

Author: suituapui

Ancient relic but very young at heart. Enjoys food and cooking...and travelling and being with friends.

13 thoughts on “Love me again…”

  1. After reading about the attitude of the staff, I don’t think that I would like to eat there.

    Yes, I would much sooner go to my favourite places where one would feel comfortable and nice and the food is great and you feel pampered. It is not even cheap here – might as well go to a coffee shop – at least the service is not half as bad.

  2. Seeing the portion of the chicken, if me, I will have it for lunch and that will last me for dinner…

    Yes, enough for two at least, actually. Best to share.

  3. Thanks for the reminder – I have been wanting to make a veggie lasagna! Oddly, I like the crispies and crunchies around the corner edges! Might be weird – but there is just something about those edges being slightly overdone that I love!

    My girl said she would love that too but I was not all that fond of it – a bit hard, yes, hard like uncooked pasta…not crispy. 😦

  4. Gosh. They sure go from good to worse in your book.

    The salmon was nice though it took them long time. Maybe waiting for it to thaw and marinate?? Lol.

    I did go there once for its pizza and spaghetti. Not bad.

    For such establishment, we would expect some pleasantaries. Such pity they don’t have it.

    The complaints I heard were about their pasta and pizza, we did not order those except for the lasagna and that too was not really 100% ok. Yes, frozen food would have to be completely thawed before cooking otherwise quality will not be so nice, may be uncooked inside even if there is still ice. We did not mind waiting for the salmon as it turned out great.

  5. Nice chicken chop. Salmon looks good too. Hope the skin was nice and crispy.

    Yes, it was very nicely done. My girl ate the whole fish first, kept the skin till the end. Her habit, saving the best for last!

  6. woo hoo … your christmas snowy blog theme is back! πŸ˜€ that salmon does look perfect – though i gasped at the price too, cos it feels over-priced for RM58! but am glad that your girl relished it!

    Yes, it IS expensive but at least, it was perfectly done. I think we can get it here at another place for around RM30.00 only, a slightly smaller slab perhaps but just as nice. Never mind, not going to have it again for a long time or not here, not with that kind of service, that’s for sure plus it was all for a good cause – see my reply to Ken below. πŸ˜€

  7. Rm 58 for that salmon ?!! OMG

    Not much cheaper over at your side, I’m sure – the air flown Norwegian ones, not the farmed ones from Chile or wherever, all antibiotics, I hear…but of course, this is a once-in-a-very-long-while thing, not that we are going to eat this again anytime soon – a bit of relief for the poor girl after all those dreary months in her school in her jungle. All for a good cause, anything to make her happy. After all, it’s only money – can’t bring it with me when I go.

  8. salmon looks good, but pretty pricey.. probably coz its those premium rate ones.
    sad to hear about the service. More often than not, nowadays, almost everyone is glued to their mobile devices.. which should not be the case since they are in the service line.

    No complaint about the salmon and the price and our other others, just the music/ambiance and the horrible service. For that kind of money, we would expect a lot more than what we get at the cheap coffee shops.

  9. Salmon is pricey but if it is well cooked and enjoyable, then I say that it is worth paying for.

    Yes, seeing the joy on my girl’s face and how much she enjoyed it is enough, worth every sen!!! πŸ˜‰

  10. That’s a big slab of chicken, very cheap for just RM16.
    I agreed on ‘there is no necessity to have too many choices, just a few really nice picks would be good enough to get people coming back for more.’
    That slab of salmon was nicely cooked too. The skin looks crispy πŸ™‚

    Both the chicken and the salmon were very nice but the salmon did not come cheap, unfortunately. I was put off by the terrible service at what would otherwise have been a classy joint. 😦

All opinions expressed in my blog are solely my own, that is my prerogative - you may or may not agree, that is yours. To each his/her own.

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