Sometime ago, my daughter told me that they were asked to choose whether they would want to come back on the 11th or the 26th of November…and she chose the latter as she wanted to stay on a bit longer to enjoy New Zealand before returning here for good. Of course, I had no objection to that.
They were also informed that they would book the air tickets for everyone to fly back to their respective stations, not just to KLIA. In other words, my girl would get tickets to fly all the way from Wellington until she reached Sibu. Well, knowing how the people up there work, I did not get my hopes up too high…and told Melissa to just wait and see and I would see to things when the time came. True enough, in the end, they only booked the flight tickets for them up to KLIA only…and I was not in the least surprised.
Then, the itineraries arrived last week, trickling in one by one – a few for those leaving on the 11th and one got his – flying on the 24th night to Auckland…and after midnight, to KLIA arriving at 7.25 a.m. the next morning (25th). I assumed that my daughter would be on those same flights so I quickly booked my ticket to KL on the 24th to meet her on the morning of the 25th and fly home together that same evening, never mind that we would have to wait the whole day at the airport.
Later that day, my daughter told me that her itinerary had arrived so she forwarded me a copy and I duly downloaded and printed it. Trouble arose the next day when I was going through all the documents that I had printed out to highlight the dates, times, flight numbers and all for my flight to KL, our flights back to Sibu as well as Melissa’s flights from NZ to KL. To my horror, I found that she would actually be flying 25th night, arriving 26th morning – now how would we be able to fly back to Sibu on the night flight on the 25th when Melissa had not even left New Zealand yet at that point in time?
I contacted her and she checked and true enough, her dates were different from those who got their itineraries a day earlier…and she asked around and found that her friends’ were like hers too and they too never realised it…and some of those supposed to fly on the 11th found out that they would be leaving on the 12th instead.
I had no choice but to go to the MAS…
…office in Sibu to change the dates. One funny thing was when I made the booking online, everything went well – I received their confirmation notice…and when I checked my e-mail, I only got the insurance policy. The airline had not emailed my my itinerary. In the past, I would get both simultaneously and almost instantly.
At the office, there was a very nice Ms Wee (No, we’re not related!) who attended to me and she could not locate my booking at all in her system!!! She called KL…and they confirmed that everything had been charged and payment had been accepted but MY DAUGHTER’S AND MY NAME WERE ON THE WAITING LIST!!! I could hear that Ms Wee was quite annoyed with them and she reprimanded, “If their seats were not confirmed, then why did you accept payment and charge the passenger?” Then, she went on to request for the change in the dates of flying that I wanted – from the 25th to the 26th.
The people in KL took a long time to sort things out and eventually, they informed us that the KLIA-Sibu flight was full but they could put me and my daughter on a KLIA-Kuching flight, connecting another flight from Kuching to Sibu at no extra charge despite these flights being much more expensive. Other than that, we would arrive in Sibu around 5 something in the evening…and not at around 9.00 p.m. had we taken the direct flight – now operated by that airline named after an insect. MAS does not ply direct between KLIA and Sibu at the moment…PLUS I would not be charged for changing the dates – usually, passengers would have to pay RM50.00 for rescheduling or re-routing…and double that for cancellations.
So all’s well that ends well…and that indeed was a blessing in disguise. Imagine Melissa and I going to board the flight on the 25th and being told that our names were not on the confirmed list! Incidentally, the flights between here and KLIA are very heavily-booked and most of them are already full as it will be the holiday season then…and many people are flying over and beyond on their year-end vacations.
I’m keeping my fingers crossed right now in the hope that nothing else would crop up between now and then. There is just so much that this old heart can take… Tsk! Tsk!
23 thoughts on “Blessing in disguise…”
Gosh..better confirm one more time before leaving Sibu.. just in case.. never know.. and now ticketless some more.. Booking online is also not safe then.. must doubly confirm with the KL office…well, it is really a blessing in disguise, first the changed itinerary and u got to go to the office to change your dates and from there, only to realize their mistake. Phew.. all well ends well now.. you are really such a sweet papa.. going all the way to KLIA to pick her up, like sitting on a cab only! No staying longer in KL?
You’re even greater leh…DRIVE all the way to KLIA/LCCT to wait for Aaron. Haiz…the things we parents do for our kids…
No worries – I’ve received the itinerary via email and I’ve printed it out. These days, can log in and check booking, do online check-in…no problem. Actually very convenient – just this once and it was probably because that flight I booked was handled by Firefly, not MAS themselves. Never had a problem before when they were flying this route. Glad to hear that Firefly will stop early December and MAS will resume its services to Sibu…
Wow!…so scary leh if like that. So far I book online never come across this problem. Well!…welll!…at least things got sort out without extra charges. Praise the Lord!!!… Welcome back, Melissa. BTW, what time is your flight from KLIA to Kuching and from Kuching to Sibu?
Yup…me too. Must be the sector being handled by another airline…so something must have gone wrong in between. We’ll be flying 2 p.m. from KLIA so we should arrive around 4…and the flight to Sibu is at around 5… Just one hour to rush from one plane to another…. 😦
Aiya you spoiled the whole thing you over protective ole daddy ole. You see ah how shall I start..errr hmmmm ahhhh..Melissa wanted to give you a surprise as she is coming back with Mr Pakeha hopefully you only pick them up in Sibu airport and save you all the trouble$ but just dunno how to tell you about it ended up the insect & kite flight got messed up. So how? Can cancel your flight to KLIA? Muahahaha..~;).
Nope…all ok now. I’m flying over but I would not be going down to KL – taxi to and fro…enough for one night’s stay in hotel… Working days, everybody’s busy anyway…and nothing to do in KL. Hmmmm….if only she would come back with a Maori hubby – big and fat like me, I would be so happy! LOL!!! 😀
ya, don’t take the chance..double-confirmed it.
No problem now… Will check-in online before leaving…
Old heart? Wah so drama!! Lolz
Glad that it was all sorted out. Daughter back into her parents’ loving arms, Wheeeeee! ^^
Yalor…..I’m no spring chicken, that’s for sure. Ya…wouldn’t be long now. 😉
Wipe off sweat**Thank goodness that everything was sorted out at the end. Wishing you and your girl will have a safe journey back to your home sweet home.
Thank you, thank you… 🙂
oh no, that was so troublesome. But I guess things happen. All’s well ends well, hope everything goes on smoothly frm now onwards. So you will be in KL end of this month? Free to meet up? or no time. Would love to catch you and your daughter for some makan.
Will not be heading down to KL – staying at airport hotel…save money. Taxi fare return…enough to pay for one night – government rate. Wanna come over…and buy me dinner? Wink! Wink! LOL!!! 😀
Tsk tsk tsk! Teruk betul their service! Received payment but not confirmed? Goodness. If the one that’s going to board that flight is a business mogul or whatever, and this “paid but unconfirmed” booking leaves him stranded at the airport and causes him to lose a business deal the next day, wah sure sue the airline kao kao wan.
Yalor… But thank goodness all is resolved in the end, so praise the Lord! Always look on the bright side…
Aiyo!! Lucky you checked and also you want to make some changes if not, imagine you’re all packed and go to airport counter check in then they tell you, you’re on wait list, that will be worse. Good that now all settled, and start counting the days to Mel’s return home. 🙂
Ya…must bless my lucky stars! The flights are all very heavily booked some more… Imagine if we had to stay in KL for a week…like that time, Chinese New Year period after my missus and I had sent off Melissa when she was going to NZ for the first time… They think Sibu-KL and vice versa is just like taking a taxi or a train or a bus, so easy… 😦
Glad to hear that it’s AOK now. Has your daughter completed her course in NZ and will start teaching in Sibu?
In NZ, yes…completed 3rd year and now she will have to go back to Sg Petani, Kedah to finish off her final year. Will only be let loose to go and teach in 2013. 😦
Wah, so many years to complete a teaching degree. And it’s such hard work, too, to be a teacher these days. Will Melissa be teaching in primary or secondary?
Primary, thank goodness – discipline is so bad these days in the upper forms. She went straight after Form 5 – did 1 and half years’ Foundation 2007/2008…and 1st year locally before going over to NZ for her 2nd and 3rd year…and the final year back here again. It’s a government-sponsored twinning programme…and the degree proper is only 4 years actually.
Melissa is so teeny-weeny..and she told me that some Year 6 children in NZ are even bigger than her, also she’s so soft-spoken…when you talk to her you’ll feel so chor-lor ( rough), how lar she’s going to teach secondary school children..hahaha.She’s an extremely sweet natured girl..just like her mommy…not daddy ( Arthur..*stick out tongue*).
Like me lah! I can be so sweet and nice…when in the right company. Muahahahahaha!!!! 😀
Hi Shereen, have seen Melissa’s photos and she does look gentle and sweet….Arthur also (tries to) look gentle, yes? 🙂 Teaching is a tough profession, as is nursing. I salute today’s teachers, primary and high school ones!!
Of course, I am…such a nice, sweet and gentle-man!!! Don;t listen to that Shereen… Muahahahahaha!!!! 😉
It is a blessing in disguise, isn’t it? If the problem did not arise, you will never know that you are on the waiting list. Never mind, keep your fingers and toes crossed that everything will goes on smoothly from this end and from your end too.
Ya…imagine if Melissa had returned on the 25th and we would wait the whole day at KLIA only to discover that our seats had not been confirmed. That would have been a lot more terrible… 😦
wow thats pretty scary! lol! i would not want that happen to me!! 😦 well at least its a happy ending after all! 😀
Yes, praise the Lord… Thank God for small mercies…
Tsk tsk tsk… So terrible! It’s always good to double check… Can’t really trust them
It’s really a blessing in disguise! Should be grateful nevertheless 🙂
I should have realised something was wrong when I did not get the itinerary email with the insurance policy – but I thought probably because the flight would be handled by Firefly, the itinerary would come later… 😦
How long transit Kuching?
Around one hour only… 😦
truly a blessing in disguise
Praise the Lord!
Ok la… Can enjoy kampua noodles with melissa later! 🙂
Unfortunately she’s not a fan of kampua…but we’ll go for other things, that’s for sure… 😉
seriously MAS has got to get their act together. But lucky you realised it early and managed to sort things out before it’s too late.
They should keep that Idris Jala where he was. Thought he was doing a great job…and then they moved him? Those people up there…same as the ones at the top the ministry lah! A dime a dozen… How to boleh like this, Malaysia? 😦
Wow….Melissa completed her studies already. That’s very fast. Time flies.
Phew…luckily your bookings are all sorted out.
Not yet. Still has to do her final year in Sg Petani. 😦